MeliaPRO is born, the new booking website for all B2B segments
Meliá Hotels International, managing company of the Palma Convention Center, has launched its new online B2B portal, an important step in its ongoing digitalization process that is expected to enhance sales and relationships with its professional partners.
MeliáPro was previously the company's booking tool for travel agents, and will now provide online services for all of the different B2B segments: corporate travellers, meeting and event organisers, travel agencies and tour operators. The company has created a new website at www.meliapro.com that allows users flexible management and control of their professional activity.
"The evolution of MeliáPro also renews our commitment to all of the B2B partners that play such a fundamental role in our business development. It is a priority for us to meet their expectations and improve their customer experience, offering our best service with the most advanced technology. Based on our experience with consumers through melia.com, which has become a powerful tool for both sales and customer relationships, we are sure that meliapro.com will be a tool that meets all the needs of our professional partners" assured Rafael Soria, Global B2B Digital Sales & Marketing Director at Meliá Hotels International.
The new website allows customers easy access to specialist hotels and all of the choices for hosting events and meetings, including the Palma Convention Center. For event organizers, MeliaPro offers a simple system for reviewing the best hotels for each different type of event and the specific programmes offered by each brand in the MICE segment. MeliáPro also allows them to submit RFPs, better control costs and create websites for each event so that attendees can make bookings directly online.
For corporate travellers, Melia Hotels International offers maximum flexibility and up to 20% discount in a wide range of hotels in the most important cities in the world.
Travel agents can make bookings for their clients through MeliaPro and get instant commissions and a best rate guarantee. MeliáPro has already registered more than 100,000 travel agents and increased sales by more than 15% so far this year.
Finally, tour operators and DMCs (Destination Management Companies) can also quickly and easily make bookings in their contracted hotels with real-time room availability.
To reward the loyalty of its professional partners, Meliá Hotels International has also created the MeliaPro Rewards loyalty programme, offering exclusive discounts on their personal bookings and the possibility to earn and redeem points for stays and a large choice of products and services thanks to agreements with leading international brands.
MeliáPro was previously the company's booking tool for travel agents, and will now provide online services for all of the different B2B segments: corporate travellers, meeting and event organisers, travel agencies and tour operators. The company has created a new website at www.meliapro.com that allows users flexible management and control of their professional activity.
"The evolution of MeliáPro also renews our commitment to all of the B2B partners that play such a fundamental role in our business development. It is a priority for us to meet their expectations and improve their customer experience, offering our best service with the most advanced technology. Based on our experience with consumers through melia.com, which has become a powerful tool for both sales and customer relationships, we are sure that meliapro.com will be a tool that meets all the needs of our professional partners" assured Rafael Soria, Global B2B Digital Sales & Marketing Director at Meliá Hotels International.
The new website allows customers easy access to specialist hotels and all of the choices for hosting events and meetings, including the Palma Convention Center. For event organizers, MeliaPro offers a simple system for reviewing the best hotels for each different type of event and the specific programmes offered by each brand in the MICE segment. MeliáPro also allows them to submit RFPs, better control costs and create websites for each event so that attendees can make bookings directly online.
For corporate travellers, Melia Hotels International offers maximum flexibility and up to 20% discount in a wide range of hotels in the most important cities in the world.
Travel agents can make bookings for their clients through MeliaPro and get instant commissions and a best rate guarantee. MeliáPro has already registered more than 100,000 travel agents and increased sales by more than 15% so far this year.
Finally, tour operators and DMCs (Destination Management Companies) can also quickly and easily make bookings in their contracted hotels with real-time room availability.
To reward the loyalty of its professional partners, Meliá Hotels International has also created the MeliaPro Rewards loyalty programme, offering exclusive discounts on their personal bookings and the possibility to earn and redeem points for stays and a large choice of products and services thanks to agreements with leading international brands.